Frequently Asked Questions
Henderson Club Gold Card membership
1. How can I become Henderson Club Gold Card member?
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2. Do I need to pay to be a member of Henderson Club?
3. Will I become a Henderson Club member automatically if I am an owner/ purchaser or tenant of Hong Kong residential properties developed by member(s) of Henderson Land Group?
4. How and when will I receive my Gold Card membership card after online application?
5. Will my Henderson Club Gold Card membership expire?
6. I have more than one Henderson Club membership accounts. How can I consolidate the accounts?
7. How can I cancel my Henderson Club Gold Card membership?
Henderson Club Gold Card member privileges
1. What privileges can Henderson Club Gold Card members enjoy?
2. How can I enjoy the member privileges?
3. Is there a time limit or quota to redeem offers?
Personal Information
1. How can I update my personal information?
2. How can I change my choice(s) relating to the use of my personal data for direct marketing?
3. Where can I find my membership number?
4. How can I change my password?
5. What should I do if I forgot my password?
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